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Frequently Asked Questions
Can I change plans later?
Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged a prorated amount for the remainder of your billing cycle. When you downgrade, your new rate takes effect at the next billing cycle.
What happens when I exceed my limits?
On the Free plan, you won't be able to create new links or forwards once you hit your limit. You can delete existing items or upgrade to create more. Paid plans have generous limits that suit most users.
Do you offer refunds?
Yes, we offer a 14-day money-back guarantee on all paid plans. If you're not satisfied, contact us within 14 days of your payment for a full refund.
Is my data secure?
Absolutely. We use industry-standard encryption for all data in transit and at rest. We never sell your data and only collect what's necessary to provide the service. See our Privacy Policy for details.
Can I use custom domains?
Custom domains are available on the Business plan. You can use your own domain for both shortlinks and email forwarding, giving your brand a professional look.
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